Alif Cap Garments logo

Senior Officer - Information Technology

Alif Cap Garments

Garments/Textile, Manufacturing/Production, IT/Telecommunication

1 month ago

Negotiable
Narayanganj (Rupganj)
IT Support

Requirements

Education

  • Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related discipline.
  • Relevant professional certifications will be an added advantage.

Experience

  • 3 to 6 years
  • The applicants should have experience in the following business area(s): Garments, Textile, Agro based firms (incl. Agro Processing/Seed/GM), Garments Accessories, Washing Factory, Software Company

Additional Requirements

  • Age At least 28 years
  • Knowledge of Cybersecurity and IT security best practices.
  • Microsoft 365 Certification will be an advantage.
  • Fortinet Certification – NSE 1 or equivalent certification will be an advantage.
  • Strong troubleshooting, analytical, communication, and problem-solving skills.
  • Ability to work independently and provide timely support in a fast-paced business/factory environment.


Key Responsibilities

  • Ensure day-to-day IT support and timely resolution of hardware, software, network, and system-related issues to minimize operational downtime.
  • Monitor and maintain LAN, WAN, Wi-Fi, Internet, switches, routers, firewalls, and other IT infrastructure for reliable connectivity.
  • Provide user support for ERP, business applications, Microsoft 365, email, and other IT-enabled systems, including vendor coordination when required.
  • Maintain and monitor servers, data storage, backup systems, and system availability to support business continuity and disaster recovery.
  • Implement and monitor IT security measures, including endpoint protection, user access control, password security, data protection, and cybersecurity practices.
  • Maintain CCTV, access control, IP telephony, and other technology-based security and communication systems.
  • Maintain IT asset inventory, software licenses, maintenance records, and technical documentation; support IT procurement and vendor management.
  • Support IT requirements related to factory operations, production systems, digitalization, automation, IoT, and Smart Factory initiatives.
  • Ensure IT readiness for customer, compliance, and statutory audits by maintaining required systems, records, security controls, and supporting documentation.


Compensation and other benefits

  • Mobile bill
  • Salary Review: Yearly
  • Lunch Facilities: Full Subsidize
  • Festival Bonus: 2
  • Service benefit


Skill and Experience

  • Cyber Security/IT Security
  • Cybersecurity
  • IT Infrastructure
  • Network Administration
  • Software Development

Job Overview

Expiration Date:

20th Nov, 2026

Job Type:

Full Time

Job Shift:

Day Shift

Functional Areas:

IT Support

Positions:

1

Experience:

3-6 Years

Salary Period:

Monthly Pay Period

Is Freelance:

No

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